In Episode 31 of the Wandering But Not Lost Podcast, co-hosts Matt Emerson and Jan O’Brien take a summer break to wander!  But don’t fear!  They’ve gone through the archives and picked out a few listener favorites.  From Episode 12 they discuss Four Past Client Connections. Episode 5 included an interview with Faith Harmer who shares key points, tips and insights about her real estate team.  Episode 10 brought us a fan favorite ~ Local Business Spotlight and in Episode 7 Matt began his popular Wandering New York City series, with 5 things to do in a 2 block stretch of 41st Street.  Enjoy the Best of – We’ll be back again with new content next week!


Key Points & Takeaways


WBNL 52 Tip – Four Past Client Connections

Here are Four Client Connections we highly recommend including in your past client connection plan:

  1. Closing Settlement Statement
  2. Home Anniversary Card Email and/or Call
  3. Birthday Card, Email and/or Call
  4. Annual Home Valuation

Read the full post and get the bonus download here:  4 Client Connections including the Closing Statement Letter Template download

Reach Your Peak – Interview with Faith Harmer

Faith Harmer Las Vegas REALTORFaith Harmer has been a licensed, full-time Realtor in the greater Las Vegas area for over 21 years, assisting hundreds of clients to obtain their dream of home ownership and hundreds of more sellers to achieve their dreams of moving up or moving on! In 2017, Faith and Team closed 96 transactions and over $25 million in sales volume. Faith treats her clients like family, always going the extra mile to understand and meet their needs. Not only does she employ a meticulous checklist to ensure that no detail ever falls through the cracks, she brings an unparalleled dedication to each and every client. Faith is known for her bright smile and sense of humor. She has a regular practice of yoga and meditation. In fact, these mindful practices have often helped her discover solutions for difficult transactions! Contact Faith at 702-493-9608 and visit  Faith shares these key points, tips and insights about her team in this interview:

  • How she structures her team…. her first hire and key positions on her team.
  • How she leverages an Inside Sale Agent for increased lead conversion and production
  • Team member coaching and accountability
  • Working forward and backward to ensure the team is building client relationships for life
  • Checklists, systems, and tools she uses with her team
  • Advice for those interested in building a team

WBNL 52 Tip – Local Business Spotlight

This strategy is a great additional value-added benefit for your database and other marketing efforts (farming, target marketing).

    • Identify business owners in your community to approach with the idea – take to coffee or lunch
    • Series of cross-promotional endorsements between you and other business
    • Each endorsement must include a benefit to the recipient (coupon, discount, an item of value)
    • Promote in your monthly newsletter to your past clients, mailing lists (database)
    • Create a marketing flyer and use it during the month at open houses – whenever you meet prospects
    • Use the marketing promotion in your farming
    • Include these business owners in a local business directory (online or hard copy document)
    • Include/ Invite them to your client appreciation events – possible sponsors

Wandering Zen – New York City Series (Part 1)


5 Things to Do in a 2 block stretch of 41st Street in NYC

  1. The Library Hotel
  2. The Library Walk
  3. The New York Public Library
  4. Benjamin Steakhouse
  5. The Bar Downstairs

Read the full blog post here:

Ready to Wander More in NYC?  Check out the rest of the series:

NYC.2:  The Parks of Gotham

NYC.3:  Shopping the Big Apple

NYC.4:  Pondering Pizza

NYC.5: The Museums of Manhattan

NYC.6:  6 Activities to Enhance Your Visit

NYC.7:  Central Park


Mentioned in the Episode (Resources & Links)

Wandering But Not Lost Enterprises




WBNL Podcast on Soundcloud

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